Greytip Software Private Limited, Bengaluru
Jul 2022 – Present
Team Lead – Product Implementation (Jul 2025 – Present)
- Lead a team of product implementation specialists, overseeing multiple concurrent HRIS deployment projects across diverse client portfolios
- Define and enforce best practices for requirement gathering, configuration, and delivery to ensure consistent quality and client satisfaction
- Mentor and coach team members, fostering technical expertise and client-facing communication skills
- Coordinate cross-functional efforts with product development, support, and compliance teams to deliver complex customizations
- Monitor project timelines, risks, and resource allocation, ensuring successful on-time implementations
- Represent the implementation function in strategic client meetings to align HRIS capabilities with organizational objectives
Senior Specialist – Product Implementation (Jan 2024 – Jun 2025)
- Spearheaded end-to-end implementation of greytHR platform modules including Core HR, Payroll, Attendance, and Statutory Compliance
- Configured and customized greytHR modules based on client-specific requirements, policies, and business rules
- Designed and implemented automated workflows for leave management, attendance tracking, and payroll processing
- Conducted detailed requirement gathering sessions with clients to understand their HR processes and compliance needs
- Created and maintained system documentation including configuration guides, user manuals, and process flows
- Provided comprehensive training to client teams on greytHR modules, ensuring optimal system utilization
- Executed data migration from legacy systems to greytHR, ensuring data accuracy and integrity
- Troubleshot complex technical issues and provided timely resolution to client queries
- Collaborated with development team to implement client-specific customizations and enhancements
- Managed multiple implementation projects simultaneously while maintaining quality and timelines
- Guided clients on statutory compliance requirements and system configuration for accurate compliance reporting
Specialist – Product Implementation (Jul 2022 – Dec 2023)
- Supported implementation of greytHR modules including Payroll, Attendance, and Core HR for mid-sized client organizations
- Assisted in requirement gathering and configuration under the guidance of senior team members
- Handled data migration tasks ensuring accuracy and consistency during system transitions
- Conducted client training sessions and prepared user documentation for process adoption
- Worked closely with support and product teams to troubleshoot and resolve client-reported issues
- Ensured statutory compliance configurations were implemented correctly in line with client requirements
- Built foundational expertise in HRIS implementation methodologies and client engagement practices